Dentists are coming back, but it's not business as usual.

On Tuesday, May 26, the Ministry of Health lifted restrictions to allow for the gradual restart of some health-care services. This includes being able to see the dentist again. While this is good news, it doesn’t mean that it’s back to business as usual. There is still a pandemic happening – that’s why we are taking extra precautions to ensure the protection of our patients, staff and ourselves. Your next appointment will be a little different than what you’re used to.

What will be different?

Here are some of the changes you can expect at your dentist’s office:
• Appointments will be spaced out to allow physical distancing between patients. That might mean less flexibility for scheduling your appointment
• The day before your appointment we will ask you questions to see if you have any COVID-19 symptoms. Your temperature will likely be taken with a touchless thermometer
• You will be asked to wear a mask or face covering while in the office except when you are being treated
• Dental staff will be wearing more protective gear than normal. This includes masks, face shields, and gowns.
• You may be asked to limit the number of people you bring to the appointment with you. There are exceptions for small children and people who require assistance. If a parent or caregiver is allowed, they will also be subject to all screening measures
• You may be asked to wait outside our office and call when you arrive. You must then wait for a call back to let you know when you can enter
• The waiting room will not be open for everyone. Chairs will be spaced two metres apart. There will be no magazines, toys, or any other non-essential items in the office, as these are all difficult to disinfect
• Patients must wash their hands with a 70 to 90 percent alcohol-based solution, or soap and water, when they enter and leave the dentist's office
• Bathrooms will likely be closed to patient use
• Plan to pay by touchless payment, such as credit card or Interac.

Will it be safe to visit my dentist?

Yes. Dentists have always followed very strict infection prevention and control procedures. With added COVID-19 guidelines, dentists can begin preparing to provide you with the safest care possible.